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7geo call center provides services for companies and individual clients in several countries all over the world, working 24 hours a day, 7 days a week. We realize the following types of orders:
Customer service
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Examples of services:
- info line service for a satellite TV dealer in English, Spanish, Polish, and Russian
- info line service for a language school
- info line service for a TV channel regarding customer relations, promotion service and sale
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Technical support
Examples of services:
- support for a big installation company (from the satellite TV sector) consisting in phone co-organizing work of the installers, updating the information about the work progress, controlling the equipment consumption, confirming the installation time with clients
- technical service for cable and satellite TV clients in English, German, and Polish
Telemarketing
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Examples of services:
- Digital TV: selling new activations, loyalty programs support
- Telecommunications: acquiring new clients, helping in the process of changing the provider
- TV: talk show audience recruitment
- Advertisement: selling advertisement spots broadcasts for TV stations
- Educations: acquiring students for a language school
- Real estate: making appointments with agents, acquiring and preliminarily analyzing the potential clients' credit rating
- Insurance: making appointments with agents
- Sport and recreation: acquiring large groups of clients for sports equipment rental
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Market research:
Examples of services:
- CATI surveying
- groups recruitment for focus research
Education
7geo has introduced to the market an innovative method of teaching foreign languages - Phone Training. Thanks to the method, students get the opportunity to study at home over the phone or the Internet. The method is a great success in our language school Phone Training Center ( www.naukaprzeztelefon.com )
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